With refund problems underway, CD Projekt Red and Sony Interactive Entertainment decided to address the issue with a store pull of Cyberpunk 2077. Physical copies of the game can still be purchased for playing, but all the digital copies would be pulled and refunded accordingly.
The message from SIE reads as follows:
SIE strives to ensure a high level of customer satisfaction, therefore we will begin to offer a full refund for all gamers who have purchased Cyberpunk 2077 via PlayStation Store. SIE will also be removing Cyberpunk 2077 from PlayStation Store until further notice.
Once we have confirmed that you purchased Cyberpunk 2077 via PlayStation Store, we will begin processing your refund. Please note that completion of the refund may vary based on your payment method and financial institution.
Pulling up the search “cyberpunk” from the Playstation Store as of now would only show:
With the refund of the game accessible from this link over here. Shitstorms aside, they definitely have foreseen it coming, just check out this tweet below:
As for CD Projekt Red, their official statement is of as follows:
Current report no. 66/2020
Subject: Temporary suspension of the availability of Cyberpunk 2077 on
PlayStation Store
Legal basis: Art. 17 section 1 of the Market Abuse Regulation – inside
information
The Management Board of CD PROJEKT S.A. with a registered office in
Warsaw (hereinafter referred to as “the Company”) hereby publicly
discloses the decision of Sony Interactive Entertainment (hereinafter
referred to as “SIE”) to remove Cyberpunk 2077 from PlayStation Store
until further notice. The decision was undertaken following our
discussion with SIE regarding a full refund for all gamers who had
purchased Cyberpunk 2077 via PlayStation Store and want a refund at this
time. All copies of the game previously purchased digitally on
PlayStation Store remain available for use by their respective buyers.
Gamers can still buy physical versions of the game in retail and mail
order stores. All copies, whether digital or physical, will continue to
receive support and updates from the Company.
The Management Board of the Company has decided to publicly disclose
this information in the form of a current report due to its potential
influence on investment-related decisions.
Disclaimer: This English language translation has been prepared solely
for the convenience of English speaking readers. Despite all the efforts
devoted to this translation, certain discrepancies, omissions or
approximations may exist. In case of any differences between the Polish
and the English versions, the Polish version shall prevail. CD PROJEKT,
its representatives and employees decline all responsibility in this
regard.
What do you think of this move? Have you played with Cyberpunk 2077 on the PS4 yet? Let us know in the comments section below!
