Despite CD Projekt Red’s heartfelt apology over the fans’ dismay in the release of Cyberpunk 2077 that entails the promise of refunds, it just failed to notify Sony, Microsoft, and Steam about it we presume.
Controversial yellow-clad tweets aside, Playstation seems to not budge about the issue, overruling CD Projekt Red’s announcement to the frustration of every gamer trying to get their money back.
Despite CD Projekt Red opening up a dedicated email to fix this issue, gamers just got more frustrated as they got automated replies in exchange for the cash they’re demanding.
With Microsoft and Sony’s refund rules going against what CD Projekt Red desires, it’s only a matter of time before this all gets settled. But for what CDPR’s vice president of business development Michal Nowakowski can attest:
“Microsoft and Sony have refund policies for every product that is released digitally on their storefronts,” Nowakowski said. “Despite several articles I’ve seen that things are being set up just for us, it’s actually not true — these policies are in place and have always been in place; they’re not offered specifically for us.”
“Anyone who has purchased any title on the PlayStation network or the Microsoft storefront can ask for a refund, and if it’s made within certain boundaries, usually related to time, usage and so on, can ask for that refund,” he continued. “Our procedure here with Microsoft and Sony is not different than with any other title released on any of those storefronts.”
Confusion aside, hopefully this all gets settled with soon. What do you think of this recent debacle? Let us know in the comments’ section below!
